Privacy policy

Effective Date: 16-11-2023

Welcome to Swaan Hotel and Resorts. This Privacy Policy is designed to inform you about how we collect, use, and safeguard your personal information. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

Personal Information:

Name

Contact Information (Address, Email, Phone)

Date of Birth

Payment Information

Identification Documents (for land ownership registration)

 

Membership Information:

Membership Package Details

Accommodation Preferences

Travel Preferences

 

Usage Information:

Website and App Usage

Communication Preferences

 

How We Use Your Information:

Membership Services:

Providing Accommodations

Facilitating Land Ownership Process

Administering Insurance Coverage

 

Communication:

Sending Updates and Alerts

Responding to Inquiries

Marketing and Promotional Activities

 

Improving Services:

Analyzing Usage Patterns

Enhancing User Experience

 

Information Sharing:

We may share your information with:

Resorts and Accommodation Partners

Insurance Providers

Service Providers for Operational Support

Legal and Regulatory Authorities when required

 

Your Choices:

Opt-Out:

You can opt-out of marketing communications by following the instructions in the communication.

 

Access and Update:

You can access and update your personal information through your account settings.

 

Security:

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure.

 

Retention:

We retain your information for the duration of your membership and as required by applicable laws.

 

Changes to Privacy Policy:

We reserve the right to update this Privacy Policy. We will notify you of any significant changes via email or through our website.

 

Contact Us:

If you have questions or concerns regarding this Privacy Policy, please contact us at +91 9959 555 003.