FAQs

FAQs

What is the name of this membership?

Swaan Gold and Diamond Membership Card

What is the validity of the Membership card?

The validity of the card is 10 years from the date of issue.

How much is the membership card fee?

For gold card Rs.1,63,000/- + GST & For Diamond card Rs.1,99,000/- + GST

After taking membership, where will you give this 60/100 sq. yards plot ?

In Telangana and Andhra Pradesh, in our own ventures.

What are the registration charges for 60/100 sq. yards plots ?

As per goverment charges you need to pay.

Will you give Pramadha Bhima to the membership card holder and for how many people you will give? For how many years will you give?

Yes, we will provide Pramadha Bhima only to the Membership card holder of Rs.5 lakh
coverage, for 10 years from the date of issue of the membership card.

How many days free accommodation is provided to for this membership?

Only 5 days a year for gold card membership&7 days a year for diamond card membership

Can we use the accommodation continuosly for 5/7 days or individually anytime?

There is no rule to use 5/7 days consecutively, depending on the need
of the member, he can use these 5/7 days in any of the given 10 hotels/resorts seperately or
continuosly in a given year.

How is the period of the year calculated?

Period of the year calculated from the date of issue of the membership card.

If the membership card holder does not use the free accommodation facility 5/7 consecutive days for any reason, can he use it once in 10 years for a total of 50 days?

No, free accommodation can be used only 5/7 days for the given year. He/She can’t use it total in
a single year.

If the member does not use the free accommodation in a given year, can the member get the money for the same from the company?

No, money will not be given by the company for not using the free accommodation facility nor
transferred nor carry forwarded.

How many people can use this membership card?

Only membership card holder and their family members – wife/husband & 2 children (below 11 years).

Can friends/relatives or parents of the member can use the free accommodation of this card?

Yes, friends/relatives/parents can go with the member, as card holder is mandatory at the time of
hotels/resorts check-in & check-out , if more than one member goes with the card holder, then for
others extra bed is provided with extra cost as per hotel/resorts norms.

Can membership is transferred, if children get married?

No objection. It Can be transferred to the member children.

Till the expiry of the card/membership, which is mentioned on the card.

Can we get free Breakfast/Lunch/Dinner with the accommodation?

No, breakfast/Lunch/Dinner is not provided with this free accommodation. But for our
dear customers we will be given 20% discount on food in the given hotel/resort restaurant
only with this membership.

Can you provide transportation from Bus stand/Railway station/Airport to the given hotel/resort?

No, we will not provide the transportation, but for our dear customers we will be given
20% discount on the hotel/resort transport facility, subject to the availability.

Are the restaurant prices high?

Restaurant prices will be reasonable then the outside restaurants.

Do we have to pay for swimming pool and other facilities in the given hotel/resort?

Swimming pool, Children Park, indoor games, gym services are free with free accommodation
with this membership card.

When can we use this membership card for booking the free accommodation?

Once your card gets activated you can use it and you can only book the free accommodation
before 45 days prior from your date of journey.

For this both membership cards do we need to pay any taxes?

Yes, GST is applicable extra, as per government percentage (%).

Does the member have the right to sell his/her membership card?

After purchasing the membership card all rights belong to the member, hence member
will have the right to sell but subject to prior information to the company and have to follow due
procedure by paying transfer fee to the company, so that new card will be issued to the new member.

How many people will be given this membership from the company?

Membership is limited as per company norms.

What will be done if someone asks for membership beyond the limit?

It is not possible from the company, but it can be purchased from existing members depending
on the demand and subject to prior information to the company and have to follow due procedure
by paying transfer fee to the company, so that new card will be issued to the new member